Therapy shouldn't be
a privilege.
It's your right.

Last updated: March 2026

Who we are

InnerBuilt is a mental wellness platform operated by InnerBuilt ([email protected]). We are committed to protecting your privacy in line with South Africa's POPIA (Protection of Personal Information Act) and international standards including GDPR.

What data we collect

We collect your name, email address, and a hashed (encrypted) password and security answer when you create an account. We also store mood entries, journal entries, and app usage data that you actively create. No sensitive personal data is shared with third parties.

How we store your data

All user data is stored locally in your browser using localStorage. This means your data lives on your device only. We do not operate servers that store your personal mental health data. Your mood entries and journals never leave your device.

Emails and contact

When you sign up, your name and email may be logged in our signup records for communication purposes. We may send service updates. We will never sell your email to third parties or send spam.

Payments

Payments are processed by Gumroad, a third-party payment processor. We do not store credit card information. Gumroad's privacy policy applies to payment processing.

Your rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at [email protected]. You can also delete your account directly from the Settings page.

Contact

For any privacy concerns, email us at [email protected]. We respond within 72 hours.

Last updated: March 2026

Acceptance of terms

By creating an InnerBuilt account, you agree to these Terms of Service. If you do not agree, please do not use InnerBuilt.

Not a medical service

InnerBuilt is a wellness tool, not a medical service. The content and tools provided are for informational and self-help purposes only. InnerBuilt is not a substitute for professional mental health care, therapy, or medical advice. If you are in crisis, please contact emergency services or a crisis helpline immediately.

Eligibility

You must be at least 16 years of age to use InnerBuilt. By signing up, you confirm that you meet this requirement.

Subscriptions and payments

Premium access is billed at $9/month via Gumroad. You may cancel at any time. Refunds are handled on a case-by-case basis — contact [email protected] within 7 days of payment for refund requests.

Acceptable use

You agree not to misuse InnerBuilt, including attempting to bypass paywalls, reverse engineer the application, or use the service to harm others. We reserve the right to terminate accounts that violate these terms.

Limitation of liability

InnerBuilt is provided "as is." We are not liable for any damages arising from your use of the platform, including any mental health outcomes. Always seek professional help for serious mental health concerns.

Changes to terms

We may update these terms from time to time. Continued use of InnerBuilt after changes constitutes acceptance of the new terms.

Contact

Questions about these terms? Email [email protected].